The Senior Operations Manager will lead day-to-day operations for a portfolio of federal contracts while partnering with Business Development to expand BRICβs Professional Services vertical. This role is accountable for scope, schedule, and budget across assigned efforts, oversees project teams, maintains continuous customer engagement, and ensures contract compliance and cross-functional coordination.
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The Senior Escalations Program Manager is the single-threaded owner for complex customer escalations, coordinating resources, managing executive communications, and ensuring rapid resolution. Leveraging insights from these cases, the role leads projects that eliminate root causes, streamline workflows, and scale processes.
Supervise a team of analysts who respond to requests directly from the Executive, Legal, and Communication teams, providing a best-in-class experience through effective stakeholder management and decisive prioritization. Handle customer escalations, model an investigative mentality, advocate for the customer, and proactively identify customer needs to strengthen trust in Coinbase.
Weβre looking for an experienced program manager to join the Fullscript Academy team as Medical Program Manager during a 17-month maternity leave coverage. This role ensures the successful planning, execution, and delivery of high-impact medical education initiatives that advance our strategic goals. Youβll oversee the intake, prioritization, and management of projects across the Academy portfolio, serving as a key connector between medical content, internal stakeholders, and external collaborators.
This role offers a mix of project management and partnership/client management. You will develop, manage, track, and ensure success of Societal Impact Programs. Ensuring career outcomes are achieved, tracked, and communicated across government programs is critical and knowledge about the tech job market and demanded skills is required. You will manage existing partnerships and coordinate with Udacityβs various sub-teams to ensure stellar partner success and incredible student outcomes.
As a Change Manager in Global Operations, you will own and lead the end-to-end change management function, embedding a structured and proactive approach to how change is delivered across our partners. You will act as the central coordination point for all operational change, ensuring initiatives are operationally ready, prioritised effectively and deliver measurable impact. You will also provide leadership and direction to a team of L30 Change Partners.
The Global Director of Country Operations oversees and strengthens the infrastructure and effectiveness of GiveDirectlyβs country offices, serving as the primary point of contact for Global Shared Services (GSS) functions across countries and backstopping Country Directors (CDs) to ensure high-quality implementation of global standards.
The Manager, Customer Experience, is responsible for maximizing the value of the SaaS platform across the organization, serving as the bridge between business stakeholders and technical teams, ensuring that SaaS solutions align with strategic goals and deliver measurable business outcomes. This is a people management role, responsible for leading and developing a team of Business Analyst.
This Senior Delivery Manager role involves managing complex, multi-million-dollar projects, leveraging project management expertise and understanding of supply chain dynamics to successfully deliver transformative software solutions. The role manages client implementation projects and offers guidance to a team of Consultants to ensure projects are on time and on budget.
We are looking for an Operations Lead to lead the end-to-end delivery and continuous improvement of our healthcare placement programs. In this role, youβll oversee the full operational lifecycleβfrom program launch and recruitment coordination to workflow optimisation and quality assurance. Your leadership will ensure initiatives run smoothly, efficiently, and to the highest standards, creating a positive impact for both students and internal teams.